The government has launched a new information service for victims of crime. The service will mean, for the first time, that all victims can go to one place for information and advice about what support is available to them, and how to access it.
The new Victims’ Information Service includes free telephone (0808 168 9293) advice and an online (https://www.victimsinformationservice.org.uk/) service which will direct victims to local services so that they can get the support they need. This could include emotional support, advocacy services and specialist advice for victims of sexual violence or domestic abuse.
The new website provides factual information about what happens after a crime and what help victims can expect, as well as information on Restorative Justice and how victims of crime can go about claiming compensation. There is also a function which allows people to search for the services available in their local area.
The telephone information line is run by the charity Victim Support and directs people towards the most appropriate support available in their area. The helpline can also provide information to people about their entitlements as victims and, where appropriate, provide immediate emotional support to vulnerable people.